Securus Technologies recently announced that it has come up with a way of saving clients time and money through implementing its Inmate Forms and Grievance application on ConnectUs. According to its Vice President of Marketing and Strategy, Russell Roberts, Securus Technologies implementation of Inmate Forms and Grievance application on ConnectUs is a show of the company’s commitment to provide new technology and features for its clients. View the company profile on Linkedin.com.
The application is believed to save customers time by enabling the creation of custom forms that can be made available to the inmates in real time without involving any printing. The ConnectUs Inmate Forms and Grievance application changes manual paper processes to digital automation. To date, Securus automatically processes an average of 13.8 forms a month for each inmate, which saves valuable time for the staff allowing them to focus on security and safety. The technology has also benefited inmates by allowing them self-service access to the forms and the opportunity to view the status of their forms and grievances and appeal or accept them. According to Chief Kolitwenzew from Kankakee County, 3, the technology was easy to implement and was well received by everyone.
ConnectUs is by far the most feature rich inmate platform in the market today. The platform does not only provide inmates with access to services not available to them before, but it also governs what is accessible to inmates and at what time. The platform can also include dynamic application display time, day and inmate location. It can also encompass a bulletin board that allows communication between inmates and correctional staff.
Securus Technologies has its headquarters in Dallas, Texas. It is committed to serve and connect by providing emergency response, public information, incident management, investigation, biometric analysis, communication, inmate self-service, data management and monitoring services and products. For more insights about Securus Technologies, click here.